Privacy Policy

At Aces High we are committed to protecting your privacy.  We use the information we collect about you to inform you of features and offers, and to develop our service so that it meets our clients' needs.

The following information explains how and why we collect information from you, to whom such information is disclosed and what your rights are.

 

What information do we collect and how do we obtain it?

We receive information in the following ways, either directly from you when you complete the “apply for more information” form, when you use the contact us form, email us directly or telephone us.  The information we collect online is contact and marketing information so that we can provide you with an efficient service.

How do we use your information?

We use the information that we collect about you to:

(a)    Process orders and enhance your overall shopping experience by providing you with a more personalised site;
(b)    provide requested details to you about the services or items you are interested in
(c)    monitor customer traffic patterns and site usage to help us develop the design and layout of the site
(d)    occasionally notify you about enhancements to our services

If you would rather not receive this information, please let us know.

Will Aces High disclose the information it collects to outside parties?
We use information about you only for the purpose of providing details on Aces High, we do not disclose your information to third parties.

Aces High does not sell, trade or rent your personal information to others. Aces High may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

How do we protect your information?

We endeavour to protect your information in the following ways:
(a)    when you place an order or access your account information, we offer the use of a secure server. A secure server encrypts all of the information you input before it is sent to us, thus protecting your confidential data, particularly your credit card from unauthorised use;
(b)    we will not request information which is excessive for our purposes;
(c)    try, with your assistance, to keep any information we hold about you up to date and accurate;
(d)    delete any information which we hold about you which is no longer relevant, within a reasonable period of the date such information becomes no longer necessary for our purposes;
(e)    protect your data against unauthorised use.

 

Receipt of information

You can request, at any time, that we stop using your information and, that we stop mailing information to you.  You may continue to receive mailings on route to you for a short period of time while your suppression is being processed. 

What about "cookies"?

New technologies are emerging on the Internet that helps us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with customised information from our website. A cookie is an element of data that a website can send to your browser, which then may store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make our website more user-friendly, by, for example, allowing us to save your password so that you do not have to enter it every time you visit our website. We use cookies so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. None of your personal details, e.g. name, address, credit card details, are held in your cookie.

We use the following cookies on www.aces-high.com

Cookie Cookie Name Description
Session Cookie PHPSESSIONID A cookie set by our website to uniquely identify you as a visitor and store your bakset contents to allow you to order from our website. 
Google analytics cookies __utma, __utmb, __utmc, __utmz Cookies used to collect information about how our visitors use our site. We use this information improve your experience. More information here -> http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Information on how to block cookies can normally be found within the help features of your browser.

Your Consent

By registering with Aces High and using our website and/or service, you consent to the collection and use of this information by Aces High. If we decide to change our privacy policy, we will post those changes on our website, so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

In Summary

We are committed to protecting your privacy. We use the information we may collect on the site to enhance your overall Aces High experience. We do not sell, trade or rent your personal information to others. If you do not want to receive any announcements or special offers from us, please let us know.