Delivery, Shipping & Handling Information
We take great pride in ensuring that all items purchased from us will leave our Galleries in such a way that they arrive with you in perfect condition.
Our prints are rolled using acid-free tissue paper and then carefully placed into a heavy duty tube (please do not leave prints rolled in the tube for too long, as over time the print will forget it was ever flat!). Framed pieces are shipped in large packages padded extensively with bubble wrap and polystyrene foam to ensure their safe delivery using an insured carrier.
Over the years our expert team have handled and shipped many types of items all over the globe with very positive feedback. So whether you are ordering a single greetings card or multiple books and prints, we are confident that your items will arrive safely. Of course sometimes errors do occur in shipping, please see our Terms and Conditions for further information on returns.
The cost of delivery is worked out depending on the total value of your order and also where you live. Many items are subject to FREE standard or express delivery depending on these criteria. We do our utmost to ensure your order arrives within the following time scales:
Standard Delivery: 5 - 7 working days
Express Delivery: 1 - 3 working days
Guaranteed Next Day*: will arrive with you the next working day
* all orders must be placed before 15.00 GMT (orders placed in GBP) or 15.00 PST (orders placed in USD)
Your business is important to us so it is not our intention to make a profit on handling and shipping, often this is done at cost price. Our pricing structure is quite simple, the higher your total basket value, the better the handling and shipping rates work out for you. For more information, please contact one of our Galleries on the ‘contact us’ page.
Stretched giclées and framed pieces may incur additional shipping and handling costs due to their large size and the extreme care taken in packaging them.
If you have any specific delivery requirements or suggestions then please make us aware at the point of ordering.
Here are some examples of how our packages are shipped: